Refund Policy

At Virere, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not satisfied with your order, we offer a straightforward refund policy to make the process as seamless as possible.

1. Eligibility for Refunds

  • Items must be returned within 30 days of receipt to qualify for a refund.

  • Items must be in their original condition, unused, and in the original packaging.

  • Certain items, such as final sale products or custom-made orders, may not be eligible for refunds. These exclusions will be clearly stated on the product page.

2. Refund Process

  1. Request a Refund: Contact our customer support team at [insert email address] with your order details and reason for the return.

  2. Approval: Once your request is reviewed, we will provide instructions for returning the item(s).

  3. Inspection: Upon receiving the returned item(s), we will inspect them to ensure they meet our refund criteria.

  4. Refund Issuance: Refunds will be processed to your original payment method within 7-10 business days after approval.

3. Return Shipping

  • Customers are responsible for covering return shipping costs unless the item is defective or incorrect.

  • For defective or incorrect items, we will provide a prepaid shipping label.

4. Non-Refundable Items

The following items are non-refundable:

  • Gift cards

  • Custom or personalized items

  • Final sale or clearance items

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item:

  • Contact us within 48 hours of delivery.

  • Provide photos of the item and packaging for verification.

  • We will arrange for a replacement or a full refund, including shipping costs.

6. Late or Missing Refunds

If you haven’t received your refund within the stated timeframe:

  • Check your bank or payment account for processing updates.

  • Contact your payment provider as it may take additional time for the refund to post.

  • If you still have issues, contact our support team for assistance.

Contact Us

If you have any questions about our refund policy or need assistance with a return, please reach out to us:

  • Email: [Virerestore@gmail.com]

Thank you for shopping with Virere. We value your trust and are here to ensure a smooth and satisfying shopping experience.